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Alohasurfgear.com Surfboard Shipping & Return Policy

Stock Surfboards
Stock surfboard may be returned within 30 days of purchase. No exchanges. Surfboard(s) must be unused and in brand new condition. Customer is also responsible for all shipping to Alohasurfgear.com. For surfboard returns, please email customer service.

Shipping
Please allow 2-3 days for packaging and 5-7 business days for delivery via FedEx Ground Service. All surfboard orders are insured by the carrier.

Custom Surfboards
A representative will contact you to confirm your custom surfboard order. Exact specifications and customizations can be made which we will gladly verify.

Custom surfboards may be returned within 30 days of purchase. Surfboard(s) must be unused and in brand new condition. Customer is also responsible for all shipping to Alohasurfgear.com. For surfboard returns, please email customer service.

Shipping
Please allow 4-6 weeks for all custom surfboard orders, 2-3 days for packaging, and 5-7 business days for delivery via FedEx Ground Service. All surfboard orders are insured by the carrier and will be shipped from TORE Surfboards Hawaii.

Contact Us
You can contact us by the following methods:

Questions About Surfboard Order Status or Products
Email: cs@alohasurfgear.com

Ship all returns to:

AlohaSurfGear.com
c/o Fulfillment Werks
98-1277 Kaahumanu Street
Aiea, Hawaii 96701

Methods of Payment
We accept Visa, Mastercard, and American Express


Alohasurfgear.com is a division of Akamai Search Industries LLC, a Hawaii based company providing Hawaii SEO services.